Privacy Policy
Effective Date: 18 August 2026
Welcome to aa MOTOR SPA. We provide doorstep car and bike washing and cleaning services in Jamshedpur, Jharkhand.
This Privacy Policy explains how aa MOTOR SPA (“we”, “us”, “our”) collects, uses, stores, and protects information when you visit our website, contact us, or book and use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal Information
* Full name
* Mobile/telephone number
* Email address
* Residential or service address
* Vehicle-related information, such as vehicle type, make, model, or registration details
* Information provided when requesting or booking a service
Location Information
If required to provide doorstep services, we may collect or receive your location or service address so that our team can reach the requested location.
Payment Information
If you make a payment through an online payment provider, payment details may be processed by the relevant payment service provider. We may receive transaction-related information such as payment status, transaction reference, and amount.
We generally do not store your complete debit card, credit card, UPI PIN, banking password, or other confidential payment credentials.
Technical Information
When you visit our website, certain technical information may be automatically collected, including:
* IP address
* Browser type
* Device type
* Operating system
* Website usage information
* Pages visited and approximate time spent on the website
* Cookies and similar technologies
2. How We Use Your Information
We may use the information we collect to:
* Process and confirm service bookings
* Contact you regarding your booking
* Provide doorstep car and bike washing services
* Locate the service address
* Provide customer support
* Send booking confirmations, reminders, and service-related communications
* Process and verify payments
* Improve our services and website
* Maintain business records
* Prevent fraud, misuse, or unauthorized activity
* Comply with applicable laws and legal requirements
* Send promotional communications where permitted and, where required, with your consent
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share limited information when reasonably necessary with:
* Employees or service personnel who need the information to provide the requested service
* Payment processors and payment service providers
* Website hosting, technology, analytics, or communication service providers
* Professional advisers where necessary
* Government authorities or law-enforcement agencies when legally required
* Other parties where disclosure is necessary to protect our legal rights, customers, employees, or business
We aim to share only the information reasonably necessary for the relevant purpose.
4. Cookies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and improve the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Service-Related Communications
When you book a service with us, we may contact you by phone, SMS, WhatsApp, email, or other available communication channels regarding:
* Your booking
* Service timing
* Service location
* Changes or cancellations
* Payment status
* Customer support
* Other matters directly related to your requested service
These communications may be sent even where you have opted out of promotional communications because they are necessary to provide the service.
6. Promotional Communications
If permitted under applicable law, we may send information about offers, discounts, new services, or other promotions.
You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe/opt-out option provided in the communication.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal obligations.
When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
9. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, maps, analytics services, social-media platforms, communication services, or other external websites.
Third-party services operate under their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services.
10. Children’s Privacy
Our services are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
11. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
* Request access to certain personal information we hold about you
* Request correction of inaccurate information
* Request deletion of information where legally applicable
* Withdraw consent where processing is based on consent
* Opt out of certain promotional communications
* Raise a question or complaint regarding our handling of your information
To exercise an applicable right, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Accuracy of Information
You are responsible for providing accurate and up-to-date information when booking our services. Please notify us if any information you have provided changes or is incorrect.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
The updated version will be published on our website with a revised “Effective Date”. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
MOTOR SPA
Service Area: Jamshedpur, Jharkhand, India
Email: motorspa.ind@gmail.com
Phone: +91 7903302486
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Note: This Privacy Policy is intended as a general business template and should be reviewed and adapted to your actual website, booking system, payment providers, cookies/analytics tools, WhatsApp usage, and applicable Indian privacy requirements before publication.
